Dear Alfredo,

Thank you very much. I know that you have a great store, because we visited in person a few times when we lived in Miami. The staff was always very helpful. Now we know that you have great customer service AFTER the sale.

Thank you again for your help.

Tracy S. Woodson, September 19, 2002

Dear Alfredo & Helga:

We are eternally grateful for accidentally having found you. Of all the bird farms, wholesalers, breeders & pet shops in general the only place that gives their pets as well as their customers so much devotion, love and affection have been the two of you.

We have found a piece of ourselves in you, and thank you from the bottom of our hearts for bearing with us. We've been as curious about the birds as they have been about themselves and you've been more than patient in answering all questions as well as directing us. Thank you for sharing your knowledge and above all your friendship.

Your collection of exotic birds is astounding, there's not one sad face in that crowd! We wish you many years of continued success.

I must admit walking into Simbad's evokes panic (for beautiful things are hard to pass up), but most of all great joy.

God bless & keep you always in good health and happy.

Sincerely,

Roly & Any Jimenez, June 21, 1998

To Alfredo and his staff at Simbad's Bird House,

I just wanted to write and say "thank you" for a wonderful bird. Although at first I was a little skeptical about buying such a large macaw, it turns out that "Cisco" has been one of my best investments for a pet. He quickly became a part of the family from day one, and has fascinated us with his intelligent and loving personality. If any of our customers ever needed that small vote of confidence to decide on buying a Military Macaw or any other bird from your store, please don't hesitate to call me. I have visited fifteen other bird stores and pet shops only to find the BEST one to be Simbad's. Being experienced in the retail world for several years, I tend to look for more than the average consumer.

Your establishment has shown me superb customer service (a truly rare commodity these days) Your birds seem to be the healthiest and happiest birds in South Florida (Boca raton to Key West) And you always politely educate the ignorant customer by having respect for them. I have already told several of my friends about Simbad's, and will continue to drive forty minutes out of my way to purchase bird food, toys and future pets simply because of my experiences there,

Thanks again,

Brian D. Osberg

BlockBuster Entertainment

To the nice people at Simbad's,

Thanks for taking such good care of us. You show that you really love birds, our owner, Herbert Simon is very appreciative.

Fondly,

Jean (grey) and Simon (Blue Front)

Dear Alfredo,

Thank you for your help with the ducks. The story was shown on channel 7 and the Miami herald is writing an article.

Two companies, a lady that raises ducks and a house for abused children will pick up the excess ducks and provide them with a new home.

We should be proud!

By the way the ducks thank you too.

Regards,

Josefine, Miami, Oct 1997